Privacy Policy

To provide the Service, we process a limited amount of information:

• Account information — the username (or email) you register with, used for sign-in and account management.

• Order information — subscription and order records used to activate your plan and provide support. Payments are handled by third-party providers; we do not store card or banking details.

• Support information — messages, screenshots, or logs you choose to send us when contacting support, used only to resolve your request.

• Operational data — minimal aggregate data (such as total bandwidth used) needed to enforce plan quotas — never a log of your activity.

• Anti-abuse (website) — during sign-up, Cloudflare Turnstile may process your IP address to block automated registrations; this is handled by Cloudflare under its own privacy policy. We do not keep IP-based activity logs.

We use this information solely to operate and maintain the Service, process your orders, provide customer support, and improve reliability and security.

We never sell your personal information. We share information only with payment providers as necessary to complete your purchase, and where required by law. We do not disclose your data to advertisers.

We keep information only as long as necessary to provide the Service and meet legal obligations.

You may request deletion of your account and associated data at any time by contacting support.

Our website uses only essential cookies required for login sessions. We do not use third-party advertising or cross-site tracking cookies.

To limit third-party tracking while browsing, you can disable third-party cookies, enable “Do Not Track”, and block cross-site tracking in your browser settings.

Privacy questions or requests? Email us at fms_ramenvpn@protonmail.com.